By using this website, you agree to our use of cookies to enhance your experience. See our privacy policy for more details.


We are still operating as normal.

Call or order online for our FREE FAST DELIVERY SERVICE

August Sale Now On – Big Savings All Across the Site
Back to menu
Delivery information
We only sell items which we have in stock, so you will never have to wait for a delivery. We despatch at 11 am every working day (i.e. Monday to Friday excluding bank holidays), and we have a range of delivery options to choose from. So if you purchase your item at 10am in the morning it will be despatched from our warehouse the same day and delivered according to the option you choose; if you purchase at 10pm in the evening it will be despatched on the next working day. If you would prefer not to receive your delivery immediately you are also welcome to arrange despatch for a later date. Please send us an email or call us immediately after purchasing to let us know.

We can deliver anywhere in the mainland UK, and we can deliver most items to most islands. However we regret that we may not be able deliver orders for certain items to certain outlying areas of the UK, including but not exclusively to the Isle of Man, some Scottish Isles, BFPO addresses and the Channel Islands. If this applies to you we will inform you and provide a full refund promptly.

Please note that for your security if payment is made by credit or debit card we can only deliver to the card billing address. If you would like us to deliver to an alternative address please contact our customer services team on the telephone number above or at [email protected] for details.


Please let us know at the time of order if there are any access or parking restrictions our courier company should be made aware of prior to delivery.

Reclining Sofas, Chairs and Larger Items
For sofas and larger items our standard delivery service is a FREE 2 man delivery which is designed to make the whole process quick and easy for you. The delivery company will call you to arrange a delivery, then bring the sofas into your house, unwrap them and place them where you want them. This service takes 5-10 working days.

Need it faster? For an additional £20 we can send your order out using a pallet delivery service. They offer either a 2-5 day 'booked-in' service where your local depot will receive your pallet on the next working day after we send it out and will contact you within 72 hours on the telephone number you provide to arrange delivery. Or alternatively they can provide a next day delivery service. This cannot be 'booked in' and they may deliver at any time between 8am and 6pm so somebody will need to wait in for the delivery to arrive.

Kerbside delivery: please note that all pallet deliveries are made by one man and are to the kerbside only, so please make sure that you have any help that you need to carry the furniture into your house. Please note that the delivery driver is only contracted to deliver the goods to the kerbside, and is not insured or obliged to manoeuvre the goods into or around within your property. If you allow the delivery driver to manoeuvre the goods for/with you then this is entirely at your own risk.

Failed deliveries Please note also that if a delivery is arranged and there is nobody to meet the driver, the courier will make a charge for redelivery.

Swivel Chairs
All swivel chairs are sent using a next working day courier service. They may deliver at any time during working hours so somebody will need to wait in for the delivery to arrive.

If you are not at home when they try to deliver, the courier will normally put a card through your door with the details of your local depot so you can contact them to arrange a convenient day for redelivery. However we will also email you with their contact details and a tracking number once the goods have been despatched, so if for any reason you haven't received your package on the due date you should assume that they tried to deliver and contact them anyway to arrange for redelivery. They will hold your package in their local depot for 4-5 working days, after which if they haven't heard from you it will automatically be returned to us and a redelivery charge would be payable.

The delivery services we use have proved to be very reliable - the number of 'on time' deliveries has been quoted at over 99%. However please note that these are commercial courier companies and are not under our control, so we cannot guarantee their service.


Our standard delivery service covers England and Wales. Depending on the item or combination of items being delivered there will be a surcharge for deliveries to Scotland and any island including the Isle of Wight and Northern /Southern Ireland, this surcharge also applies to SA and TR postcodes. Next day delivery is also not normally available to these areas. Please note that this surcharge is not added automatically by the Shopping Cart, as there are some circumstances where we can make savings for you and we would like to do this wherever possible, so if you live in one of these areas please order by phone so that we can work out any possible surcharge for you individually. Otherwise we will contact you after your order has been received to confirm the delivery surcharge.


Your delivery is insured against transit damage, but for your own protection it is important that you check the goods when you receive them.

If there is any damage to the packaging you must sign for your delivery as 'packaging damaged' on the courier's electronic pad / delivery note. If the courier is reluctant to wait sufficient time for you to check your delivery properly, again you must insist on writing 'packaging damaged' next to your signature, otherwise the courier company will consider your goods to have been delivered in perfect condition.

Your products will be delivered in packaging that will ensure their safe delivery. It is advised that you unpack your goods carefully to avoid damage to the goods and so that the packaging can be re-used to return the goods safely to us in the event of a fault or if you should choose to return your order.


In the unlikely event the goods are received damaged, faulty or your order is incorrect, please ensure you notify our customer service team within 7 days of receipt of the goods, after which time the goods will be considered to have been accepted.


Your purchase may be returned to us and the order cancelled (for any reason) within fourteen days of delivery. Please see our terms and conditions for details of our cancellation policy.